名花廊有限公司

 
訂購電話
(852) 2850-8299
(852) 2850-8292
(852) 9887-7366
(852) 9618-9028

 

聯絡電郵: info@mingflorist.com      
 
 

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【注意︰此條文內容以英文版本為準】

我們保留更改所有下列及其他有關售賣產品條款之最終權利。


線上訂購
顧客可以在任何時間透過我們的網頁訂購我們提供的產品。你只要選擇你要訂購的產品,加入購物車,檢查購物車內容沒問題後,按“結帳”。接著你即可依照指示完成訂單與付款。過程快捷、妥當、安全。

顧客亦可選擇以電話訂購,請記下產品編號,並準備好收件人姓名、收件人地址、收件人電話,於星期一至六上午八時至下午八時打電話到 (852) 2850-8292 / 2850-8299 / 2311-3613 訂購。

產品缺貨/更換花材
如鮮花供應受到季節性影響而缺乏或因其它我們不能控制的原因引致花材供應緊張、短缺,本公司將會通知客戶及得到客戶之同意下更換訂購禮品的主花。但襯花的更換則不會事先通知。另外圖片中之花盆、籃子或配飾用品,如遇缺貨時,將以適當之容器、配飾用品替代。

 

 

服務保證
Mingflorist.com銷售的產品皆享有100%服務保證。如證實產品於運送過程中經已損壞,我們保證替換有關產品。或你可與本公司連絡,我們將儘快提供你滿意的補救措施。客戶應在收到鮮花時即時向我們反映不滿之處,如在收花後一段時間才提出退換之要求或貨品原包裝已拆封、使用過、已破損,我們將會保留拒絕退換之權利。

訂購/聯絡方法
電話訂購:(852) 2850-8292 / 2850-8299 / 2311-3613
傳真訂購:(852) 2850-8346
電腦網絡訂購:http://www.mingflorist.com
電子郵件訂購:info@mingflorist.com
或親臨名花廊訂購:上環永樂街68號地下


品質保證
我們將不提供 "拍照" 服務,不便之處,敬請原諒。如果您有任何意見或不滿,請隨時以電郵、電話或傳真知會我們,我們會於24小時內回覆您
補償安排
如果您未能完全滿意我們的品質服務,請於24小時內通過電郵、電話或傳真通知我們,我們會作出適當跟進及安排。
電話:(852) 2850-8299 / 2850-8292 / 2311-3613
傳真:(852) 2850-8346
電郵地址:info@mingflorist.com

 

Privacy Policy 私隱條款 (只有英文版)

Thank you for accessing the MingFlorist.com website (the “Site”). Ming Florist Limited is committed to respecting and protecting your privacy. This Privacy Policy describes and communicates the personal information we collect about you, why we collect it, and how we use it. If our information practices change, we will post an updated policy on our website.

This Privacy Policy does not apply to other websites to which we link. You agree that your use of the Site signifies your assent to this Privacy Policy. If you do not agree with this Privacy Policy, you are not authorized to use this Site.

If you have any questions about the MingFlorist.com privacy policies, please Contact Us.

 

INFORMATION COLLECTION
We may collect personal information from you, such as your name, email address, postal address, telephone number, credit card information, birthday, and any other information about you, when you place an order online or by phone, save your information with us online, contact us with a question or concern, or participate in a contest, promotion, or survey. We maintain a record of your product interests and the purchases you make online or by phone.

If you decide to save your order information, you will be creating an account that includes a personal password. Please safeguard your password and other personal information. You may be liable for unauthorized use of our web site, as well as have your private information used by others. In addition, we automatically gather certain information about the use of the Site, such as how frequently certain areas of the Site are visited.

Ming Florist Limited may pass your personal information, including your e-mail address, to third parties for marketing and promotional purposes.

 

INFORMATION USE AND DISCLOSURE
We will not share or disclose your information to anyone except as described in this Privacy Policy. We may use personally identifiable information in order to give you a more enjoyable convenient shopping experience and to help us identify and/or provide information, products or services that may be of interest to you. We use your personally identifiable information to support and enhance your use of the Site and its features, including without limitation: fulfilling your order; providing customer service; and otherwise supporting your use of the Site. We may also track your past purchases to provide you with a personalized profile of your shopping history. In addition, we may notify you about new services or special promotional programs, or send you offers or information.

In connection with their performance of services to maintain and operate the Site and certain features on the Site, certain trusted third parties may be permitted to access your information. For example, we may use third parties to host the Site; operate various features available on the Site; send emails; analyze data; provide search results and links and assist in fulfilling your orders.

We may transfer personally identifiable information as an asset in connection with a proposed or actual merger or sale (including any transfers made as part of an insolvency or bankruptcy proceeding) involving all or part of our business or as part of a corporate reorganization, stock sale or other change in control.

We reserve the right to disclose information in order to comply with a subpoena, court order, administrative or governmental order, or any other requirement of law, or when we, in our sole discretion, believe it is necessary in order to protect our rights or the rights of others, to prevent harm to persons or property, to fight fraud and credit risk reduction.

If you submit your email address to be added to a mailing list, we will use the email address for the purpose of sending you announcements, special offers from Ming Florist Limited and other partners along with site updates. Each email we send will contain information on how to unsubscribe from our mailing list. You can also unsubscribe by sending an email to info@mingflorist.com.

We use your feedback to improve our site and our organization. If you choose to provide information about yourself using a feedback or email form on our Web site, we will not use the information for any purpose other than to respond to your inquiry or to act on your suggestion or comment. We will not share your information with others except with your permission or upon your request.

Comments you voluntarily post on public forums will be displayed publicly along with the name you submit and the time at which you submitted the comment.

If you elect to use our referral services for informing a friend about our site, we ask you for the friend’s name and email address. We will automatically send the friend a one-time email inviting them to visit the site. We store this information for the sole purpose of sending this one-time email and tracking the success of our referral program. The friend may contact Ming Florist Limited at info@mingflorist.com to request the removal of this information from our database.

You always have the choice not to receive marketing information or calls. For instructions on opting out, please see the section entitled, “ACCESSING AND UPDATING YOUR PERSONAL INFORMATION”, below.

 

ACCESSING AND UPDATING YOUR PERSONAL INFORMATION
If you are a registered user, you may access and update your registration information and your preferences to receive email or other communications from us by sending an email to info@mingflorist.com.

You may also update or change your personal information or preferences by sending an email to info@mingflorist.com. We will take commercially reasonable steps to implement your opt-out requests promptly, but you may still receive communications from us for up to ten business days as we process your request.

While we make efforts to accommodate requests to restrict our use of your information, we reserve the right to delete all or any portion of customer information if we are not able to reasonably accommodate a requested restriction.

 

CHILDREN’S PRIVACY AND PARENTAL CONTROLS
We do not solicit any personal information from children. If you are not 18 or older, you are not authorized to use the Site. Parents should be aware that there are parental control tools available online that you can use to prevent your children from submitting information online without parental permission or from accessing material that is harmful to minors.

 

訂購電話:

(852)  2850-8292  ;  2850-8299 

傳真:

(852) 2850-8346

電郵:  info@mingflorist.com

Copyright©2010   Ming Florist Ltd   All rights reserved.